SUPPORT

TECHNICAL INQUIRIES

Fill in the support contact form and Ebookups support will get right back to you.

All modern Apple and Android phones, laptops, desktops, tablets and even many e-readers like Kindle. The only important thing is that they have the ability to access the web.

Yes, they probably do! We have made sure our content is dynamic enough to function on all leading devices like iOS and Android smartphones, or laptops and desktops.

For Ebookups to help you with your issue you should contact our support team. Remember to mention the title, device and everything else about your situation.

All common up-to-date browsers will work. In particular we recommend Google Chrome, Firefox, Safari, Opera or Internet Explorer. Your operating system might affect performance too. Here we recommend using a device running Windows, Mac OS, iOS, Android or Linux.

Contact our support staff and give us 24 hours to get back to you. Please include details on what book you were trying to read, your device, browser and operating system.

BILLING AND MEMBERSHIP

Fill out the online form by Clicking Here or call our toll-free live support 1-844-431-7739 and we will close your account - no questions asked.

We offer refunds for:
i) Technical problems, fraud and accidentally charging your account.
ii) Failing to meet your expectations in some cases.
For details, please call our support staff at 1-844-431-7739. *Ebookups's Terms of Service contains a more detailed description of the Refund Policy.

After requesting a refund:
A confirmation email is sent out to the email we have on file for your account as soon as the refund has been issued. That usually takes 24 hours. Please consider that it might take up to 7 days for the money to appear in your account. If you are still unsure about our refund policy, please call our support staff at 1-844-431-7739.

We encourage you to use our service from multiple devices to get the full experience - so yes!

Emailing requests@ebookups.com might help speed the process up!

Upon the cancellation of membership, a confirmation email will be sent to the email address that was used to set up the account. If you do not receive this confirmation email, please follow up with a support representative at 1-844-431-7739 to prevent further billing.

Speak with a live member of our staff by calling toll-free 1-844-431-7739. You can correspond by email by sending an email to support@ebookups.com.